Is the packaging really discreet?
Yes, 100%. Neutral parcel, without logo or store mention, neutral sender. Impossible to guess the contents.
Do you ship everywhere in Canada?
Yes, everywhere in Canada via Canada Post. Allow about 2 to 7 business days.
How much does shipping cost?
Shipping fees are $18.50. Shipping is free for any order of $150 or more.
Can I track my order?
Yes, you receive a tracking number by email as soon as it ships.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as Apple Pay and Google Pay, on a 100% secure checkout page.
What if I change my mind?
You have 14 days after receipt to make a return, provided the product is intact and sealed. For hygiene reasons, opened or used products cannot be returned. See our refund policy for details.
Are the products body-safe?
Yes. We select products from recognized suppliers, using body-safe materials.
How do I clean my intimate toys?
We have written a complete guide just for that: read our article "How to properly clean your intimate toys."
Which lubricant should I choose?
It depends on the toy and your preferences — our guide "Lubricants 101" helps you choose.
Do I need to be 18 to order?
Yes, access to the site is reserved for adults.
Is my information kept confidential?
Yes. Your data is protected (see our privacy policy) and our communications remain discreet.
Another question?
Write to us via the Contact page — we will respond quickly and confidentially.